Front Office Operations(NSQF)
₹ 150
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Front Office Operations (NSQF) is a vocational subject book prescribed for CBSE Class X under the National Skills Qualification Framework.
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It introduces students to hotel front office operations, including reception, reservations, check-in, and check-out procedures.
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The book highlights guest handling, professional etiquette, and effective communication in the hospitality sector.
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Topics such as grooming, record-keeping, billing, and complaint management are explained with practical examples.
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Activities and role-play exercises provide hands-on experience for real workplace situations.
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It integrates employability skills such as teamwork, customer care, and problem-solving.
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The book builds a foundation for higher studies and careers in hospitality, tourism, and travel management.
Username 11 Nov 2024 06:40PM
The product is good
Username 11 Nov 2024 06:40PM
The product is good
Username 11 Nov 2024 06:40PM
The product is good
